Terms & Conditions

1. Our services

Insight Plus provides school tuition and entrance coaching in Malappuram. The courses described on this website include:

• 8th, 9th and 10th State Syllabus tuition, including English and Malayalam medium options;
• 10th CBSE tuition;
• Plus One and Plus Two tuition and entrance coaching, including CBSE classes;
• KEAM / JEE engineering entrance crash courses; and
• NEET medical entrance crash courses.

Course information, schedules, faculty, hours and facilities on the website are general information. Confirm current availability, dates, teaching format and fees with our office before enrolling. Significant changes to an enrolled student's course will be communicated through the institute's usual channels.

2. Applications, registration and admission

• You must provide accurate and complete information and the documents requested for your chosen course. We may ask a parent or guardian to confirm details for a student under 18.
• The website registration form prepares a WhatsApp message. You must send that message in WhatsApp for our office to receive it. Opening WhatsApp, copying a message or filling the form alone does not submit or confirm an application.
• A registration message or enquiry does not reserve a seat or guarantee admission. Admission depends on the relevant eligibility requirements, availability and confirmation from our office.
• Course-specific admission documents, fee schedules and institute rules provided at enrolment also apply. Ask our office to clarify any difference before accepting them.
• We may decline or cancel an application based on materially false or misleading information, subject to applicable law.

3. Fees, payments and refunds

• Fees, instalments and payment dates are communicated by our office and in the documents for your course. Confirm these before making payment.
• Any late-payment consequences must follow the applicable admission documents and law.
• Cancellation and refund arrangements are those communicated for your course, together with any rights required by applicable law. Contact our office for the terms applicable to your enrolment.
• Use only payment methods confirmed by our office and retain receipts. Do not share passwords, OTPs, UPI PINs or full card details in a registration or WhatsApp message.
• The website registration form is not a payment gateway and does not collect a course fee.

4. Attendance and conduct

• Students are expected to attend classes and tests regularly, complete assigned work and follow the applicable timetable and institute rules.
• Treat faculty, staff and other students respectfully. Bullying, harassment, violence, cheating, misuse of online classes and damage to property are not permitted.
• Students and parents should keep their contact details accurate and inform the office about relevant absences or concerns.
• Attendance, conduct and academic progress may be shared with the student's parent or guardian where appropriate.

5. Campus facilities and student welfare

Access to classrooms, library resources and other facilities is subject to the rules and arrangements for the selected course. Students must follow staff instructions, use facilities responsibly and comply with safety requirements. Parents and guardians should keep emergency contact details current. Only facilities expressly confirmed for your course form part of your enrolment.

6. Study material and intellectual property

Our study materials, notes, test papers, solutions, teaching recordings, logos and original website content are owned by Insight Plus or their respective licensors. Materials provided to students are for their personal educational use. Do not sell, distribute, upload, share login access or reproduce protected material without permission, except where permitted by law. Third-party material remains subject to its owner's rights.

7. WhatsApp and other communications

• When you contact us, we may respond about your enquiry or application through the contact channel you use. Further WhatsApp communications require the appropriate permission; providing a number alone is not consent to unrelated marketing.
• Relevant messages may concern admissions, classes, tests, results, attendance, fees or institute notices. Promotional messages about batches, courses or offers are sent only where you have separately agreed to receive them.
• Reply STOP or contact our office to stop WhatsApp messages. Tell us whether you want to stop promotions only or all WhatsApp contact. Necessary communication about an active enrolment can be arranged by phone or email.
• If automated messaging or the WhatsApp Business Platform is enabled, automated replies provide general guidance. You can request help from a member of staff by WhatsApp, phone or email. Official admission documents and office confirmations govern course arrangements.
• Do not send unlawful, abusive, misleading or unsolicited content to our contact numbers. We may restrict abusive communications.
• WhatsApp is provided by Meta and is subject to its own terms and policies. Device, internet or service issues can affect message delivery, and your network provider's data charges may apply.

Our Privacy Policy explains how we handle information shared in these communications. Subscribing to an email newsletter does not automatically opt you in to WhatsApp marketing.

8. Results and no guarantee

We aim to help students prepare effectively, but examination results depend on many factors, including the student's effort and the examination process. We do not guarantee a particular score, rank, selection or admission in NEET, JEE Main, KEAM, board examinations or other tests. Past results and student achievements shown on the website are not a promise of future outcomes.

9. Use of the website

• The website provides general information on an "as is" and "as available" basis. Information may change; confirm current course and admission details with the office.
• Do not interfere with the site, attempt unauthorised access, misuse forms, submit someone else's details without authority, or use the site for unlawful purposes.
• Links and embedded services include WhatsApp, Google Maps, Google Fonts, email services and the student portal. Their own terms and privacy practices apply. We do not control the availability or operation of third-party services.
• Details entered into the registration form are included in a prefilled WhatsApp link. Check the recipient and message before sending and avoid including unnecessary sensitive information.

10. Limitation of liability

To the extent permitted by applicable law, Insight Plus is not responsible for indirect or consequential losses arising from website interruptions, third-party service failures or reliance on general website information. Responsibility for an enrolled course is also governed by the relevant admission agreement and applicable law. Nothing in these Terms excludes or limits any statutory consumer right or liability that cannot lawfully be excluded or limited.

11. Suspension and termination

Access to classes, tests, portal accounts or other facilities may be restricted for serious or repeated breaches of institute rules, misuse or non-payment, in accordance with the relevant admission documents and applicable law. Where appropriate, the office will discuss the matter with the student and parent or guardian. Cancellation or refund questions should be addressed under the terms for the selected course.

Events outside our reasonable control, including emergencies, government directions or service outages, may require schedule or teaching-format changes. We will communicate relevant arrangements through our usual channels.

12. Governing law and disputes

These Terms are governed by the laws of India. Please contact our office first about a concern so we can try to resolve it. Subject to any mandatory rights or jurisdiction under applicable law, disputes are subject to the courts having jurisdiction at Malappuram, Kerala.

13. Changes and contact

We may update these Terms as our services change. Updated Terms will appear on this page with a last updated date. Course-specific changes affecting an existing enrolment remain subject to the relevant agreement, notice and applicable law.

Please also read our Privacy Policy.